Privacy policy
This policy explains what information Maryland First Title collects through mdfirsttitle.com and how we use, store and protect it. Settlement clients also receive a separate privacy notice, as required by the Gramm-Leach-Bliley Act.
Information we collect
- Information you send us: your name, email address, phone number, property address, settlement date, messages, and any files you upload, such as photos or PDFs of a sale contract (you can send several files with one order) or a resume. A call-back request needs only your name and phone number.
- Technical details sent with a form: when you submit a form, we record your IP address, browser type and approximate country, to help us block spam and abuse. We also record which page of this website you sent the form from, the first page you visited here, and the last tool you used (such as the instant quote), so we can tell which pages help people. These are pages on our own site, not other websites you visit.
- Counts of how the website is used: when you use certain parts of a page, such as pressing our phone number, choosing who you are, opening the instant quote, attaching a file or sending a form, the page tells our own website server to add one to that day's total for that page. Where it applies, the total also records the kind of customer chosen (for example buyer or real estate agent) and the county. We keep only these daily totals. They use no cookies and contain no personal information: no name, no IP address, no browser details and nothing that could identify you or link one visit to another.
- Details remembered on your device: if you tick "Remember my details on this device" on the order form, your contact details are saved in your own web browser so the form can fill them in next time. They stay on your device and reach us only when you send a form. You can remove them at any time by clearing this website's data in your browser.
- Quote requests: information you enter in the Instant Quote tool is handled by our settlement software provider, Qualia, under its own privacy policy.
We do not use advertising trackers or outside analytics services on this website, and our own counts set no cookies. Some pages include tools from other companies, such as the Qualia Instant Quote and an embedded Google Map, which may set their own cookies under their own privacy policies.
How we use it
We use your information to respond to inquiries, open and manage title orders, consider job applications, send documents you request, and improve the website. We do not sell your personal information.
How we store it
Form submissions and uploaded files are stored with Cloudflare, our website hosting provider, and emailed to our office. We keep them as long as needed for your transaction or inquiry, and as long as the law requires. Submissions that our spam checks hold back are deleted after 30 days. The daily usage totals contain no personal information, and we keep them so we can compare how the website works over time.
The closing cost calculator works in your web browser. We do not store the figures you enter in it; they can appear in the page address so that you can bookmark or share a result. Nothing you enter there reaches us unless you send it to us in a form.
Who we share it with
We share information only as needed to complete your transaction or request, for example with lenders, title insurance underwriters, other parties to your settlement, and the service providers that host our website and email. We may also disclose information when required by law.
How we protect it
Access to form submissions and uploaded files is limited to our office and the service providers named above. We never ask for wiring details or bank account numbers through this website. To learn how to protect your closing funds, read our wire fraud warning.
Your choices
You may ask us to update or delete information you submitted through the website, unless the law requires us to keep it. Call us at (410) 768-2300 or write to us at Maryland First Title, 306 Crain Hwy N, Glen Burnie, MD 21061.